Need help? Need products information? Cant find the product you need?
Please feel free to contact us at +61 2 9349 5626 or alternatively email steven@o-solutions.com.au we will endeavour to reply within 24 hours
Frequently Asked Questions
Buying
How can I order from OfficeSolutions.net.au?
To order Online you will need approved account.
Please register an account first by completing all information field required. We will endevaour to process/approve your account application within 24 hours. Once account approved, we will call you to confirm account details.
Phone/Fax/Email order
During business hours, you can also phone/fax/email your order through to us. Feel free to call us on +61 2 9349 5626 for assistance.
What are my payment options?
We offer 30-day (from initial invoice date) credit account to approved customers (company only).
Can I change or cancel my order once it is submitted?
Once order has been received, we immediately begin to prepare your order. Please contact us before delivery day to make revisions.
Delivery
How soon can I expect to receive my order?
(Stationery) Free next day delivery within the Sydney metropolitan area.
(Printing) Please allow 5 working days for the printing.
Free delivery within Sydney Metro and $10 shipping fee Australia wide.
My order arrived damaged! What should I do?
Please contact us and we will replace your orders right away!
Return
How do returns work?
We want you to be 100% satisfied with your order. So if you’re not happy with it for any reason, please contact us and we’ll be happy to change (Stationery) or reprint (Printing) your order at no additional charge.